Your family's medical records belong solely to you
CareSync is built for caregivers who demand strict privacy. We never monetize sensitive lab results, never sell patient data to insurance brokers, and never train public AI models on your loved one's health records.
Healthcare software frequently sells patient data quietly
Many consumer health apps claim free utility while quietly packaging de-identified patient records for pharmaceutical marketing, insurance pricing algorithms, and third-party advertising brokers. CareSync operates under a strict covenant: your medical data serves one person only — the patient.
Three immutable privacy commitments
1. No AI training on your records
Your clinical records, medication lists, and physician notes are processed strictly in private memory contexts and never used to fine-tune AI foundation models.
2. Zero third-party monetization
CareSync does not sell, license, rent, or share patient data with health insurers, pharmaceutical marketers, or data broker syndicates. Period.
3. Permanent export or deletion
You own 100% of your data. You can download Eleanor's complete longitudinal timeline as a portable JSON or PDF brief and purge all records instantly.
Permitted usage and operational terms
1. Caregiver Relationship: You affirm that you are the patient, legal guardian, or an authorized family caregiver possessing legitimate consent to review and organize these clinical records.
2. Decision Support Only: CareSync synthesizes and translates existing documents generated by licensed physicians. It does not provide medical diagnoses, treatment planning, or emergency clinical triage.
3. Account Security: You are responsible for safeguarding your session authentication. In shared household settings, always log out to prevent unauthorized family viewing of private health records.
4. Accuracy of Uploaded Artifacts: CareSync analysis is directly grounded in uploaded documents. We cannot verify errors or omissions originally committed by external lab clinics or physician EHRs.
How your information travels
Encrypted upload
Records are transferred using TLS 1.3 encryption and stored in an isolated tenant enclave with per-patient key segmentation.
Stateless reasoning session
The clinical reasoning engine extracts medication interactions and lab deltas in an isolated container that terminates upon query completion.
Sovereign patient ownership
Your family retains sole control. Delete records at any point, and all physical and database fragments are permanently purged.
Your trust is our clinical foundation
Have questions about health data compliance or need a Business Associate Agreement (BAA) for clinical institutional use? Our compliance team responds within 24 business hours.
CareSync Data Protection & Privacy Office • Last revised: October 2026